Track 2 course summary
Professional English I
Build confidence for routine workplace communication.
Course overview
This course builds the essential language and confidence needed for common work situations. You will learn to present yourself professionally, explain responsibilities and schedules, make polite requests, help customers, clarify information, and handle routine problems.
Total tuition for this 8-week course
Practical professional communication
Workplace interactions
- Professional introductions, first impressions, and common job vocabulary.
- Roles, duties, routines, schedules, and workplace locations.
- Polite requests, offers, instructions, permissions, and clarification.
- Customer greetings, identifying needs, and providing basic assistance.
Messages and teamwork
- Phone calls, voicemail, message taking, and accurate details.
- Clear subject lines, concise email messages, requests, and closings.
- Short meeting updates, requests for help, apologies, and next steps.